Bluefish Computer Services
Data Privacy Policy

Last updated: November 2026

About this policy

  • This policy explains when and why Bluefish Computer Services (“we”) collects personal information about our customers and website visitors, how we use it and keep it secure, and your rights in relation to it.
  • We may collect, use and store your personal data as described in this policy and as described when we collect data from you.
  • We may update this policy from time to time. Please check this page for changes; changes will not be applied retrospectively.
  • We will always comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 when dealing with your personal data. You can find out more on the Information Commissioner’s Office website at ico.org.uk. Bluefish Computer Services is the “controller” of the personal data we hold about you.

Who are we?

Bluefish Computer Services, 36 Stockbridge Gardens, Chichester, PO19 8QT.
Phone: 01243 216313
Email: [email protected]

What information we collect and why

Your name, business name, address, phone numbers and email address

So we can contact you about work we’re doing for you, and book future jobs and visits when you ask us to.

Messages sent through our website contact form

The form asks for your name, email address, phone number, the service you need and your message, so we can reply to your enquiry.

Passwords needed to log in to your computer or other IT or mobile equipment

When necessary, we may need to log in to your device to carry out the work you’ve asked for.

Passwords needed to log in to your email or other software services

So we can carry out work that requires logging in to your email or other software services.

Backups of data from your computer or other IT or mobile equipment

To complete some jobs, we may need to back up some or all of the data on your device.

User and password details for your Microsoft Exchange email service

If we help to administer your Microsoft Exchange email service, we hold these details in a service details document so we can administer the service when you ask us to.

User and password details for your domain registration

If we administer your domain name and DNS, we hold these details in a service details document so we can administer them when you ask us to.

User and password details for your web hosting

If we supply your web hosting, we hold these details in a service details document so we can administer the service when you ask us to.

User and password details for your cloud backup service

If we supply a cloud backup service, we hold these details so we can administer the service when you ask us to.

Cookies and website analytics

  • This website does not use tracking or advertising cookies.
  • We count visits using Koko Analytics, which runs on our own website, uses no cookies and doesn’t share information with anyone else. It tells us only which pages are visited and roughly where visitors came from (for example, a search engine or social media), so we can improve the site.
  • The map on our contact page is provided by Google, and the reviews on our testimonials page are shown using Trustindex, which loads them from Google. When you view those pages, Google and Trustindex receive basic technical information such as your IP address, under their own privacy policies (linked below).

How we protect your personal data

  • We will not transfer your personal data outside the UK or the European Economic Area (EEA) without your consent, except where one of the service providers listed below does so under its own legal safeguards.
  • We use generally accepted standards of technology and operational security to protect personal data from loss, misuse, unauthorised alteration or destruction.
  • Please note that information sent to us over the internet or by email can never be guaranteed to be 100% secure.
  • We will tell you promptly if there is a breach of your personal data that might put you at serious risk.

Who else has access to your information?

  • We will never sell your personal data. We will not share it with anyone else without your consent (which you are free to refuse), except where the law requires it or as described below.
  • We may pass your personal data to service providers, agents and subcontractors who help us provide services to you. We share only the personal data they need, and they must keep it secure and not use it for their own purposes.
  • The service providers we use, and links to their privacy policies:

How long do we keep your information?

  • We hold your business name, name, address, phone numbers and email address for as long as we continue to operate.
  • We hold your device passwords only for as long as we have your device to work on.
  • When we administer Microsoft Exchange for you, we hold your login details for as long as you ask us to administer the service.
  • When we provide domain administration, web hosting or cloud backup services, we hold your login details for as long as we provide the service.
  • We review the personal data we hold every year to check we are still entitled to keep it. If we are not, we stop using it, except that we may keep an archived copy where we need it to meet legal obligations, such as defending legal claims.

Your rights

Under data protection law, you have the right:

  • to access your personal data
  • to be told how your personal data is used
  • to have your personal data corrected
  • to have your personal data erased in certain circumstances
  • to object to, or restrict, how your personal data is used
  • to have your personal data transferred to you or another business in certain circumstances

To use any of these rights, or if you have questions about how we use your data, email [email protected].

You also have the right to complain to the Information Commissioner’s Office:

ico.org.uk/make-a-complaint
0303 123 1113
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF